Introduction
At One44, we are committed to maintaining high editorial standards and integrity. We value feedback from our readers and take complaints seriously to ensure transparency and accountability.
How to Raise a Complaint
Contact Us
If you have a complaint about any content published on One44, please email us at [email protected]. Please include “Editorial Complaint” in the subject line.
Complaint Handling Process
Acknowledgement
Upon receiving your complaint, we will acknowledge receipt within [X] business days.
Investigation
Our editorial team will thoroughly investigate the complaint, including reviewing the content in question and any relevant information provided.
Resolution
We aim to resolve complaints promptly and fairly. Depending on the nature of the complaint, we may take actions such as issuing corrections, clarifications, or apologies as necessary.
Communication
We will keep you informed of the progress of your complaint and notify you of the outcome.
Escalation
If you are not satisfied with the resolution of your complaint, you may request a further review by contacting us again at [email protected].
Contact Us
For editorial complaints or inquiries about our Editorial Complaints Policy, please contact us at [email protected]. We appreciate your feedback as it helps us uphold our commitment to journalistic standards and reader satisfaction.